Accessibility Statemen

The Autonomous Community of the Region of Murcia is committed to making its website accessible, in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of public sector websites and mobile applications.

This accessibility statement applies to all pages of the domain "eacs.carm.es".

Compliance status

This website is partially compliant with RD 1112/2018 due to the exceptions and non-compliant aspects indicated below.

Non-accessible content

The content listed below is not accessible due to the following reasons:

  • Non-compliance with Royal Decree 1112/2018
    • There are errors in the use of semantic markup that should properly reflect information, content relationships, and the name, role, and value defined in WAI-ARIA (requirements 9.1.3.1 and 9.4.1.2 of UNE-EN 301549:2022).
    • Some non-text content lacks a text alternative, or the alternative provided is inadequate (requirement 9.1.1.1, Non-text Content, UNE-EN 301549:2022).
    • There are errors involving images that contain text (requirement 9.1.4.5 of UNE-EN 301549:2022).
    • There are issues related to text and non-text color contrast (requirements 9.1.4.3 and 9.1.4.11 of UNE-EN 301549:2022).
    • There are errors related to zoom customization (requirement 9.1.4.10 of UNE-EN 301549:2022).
    • Some forms do not identify the purpose of input fields, do not properly identify errors, or do not provide adequate labels or instructions regarding the handling of personal data (requirements 9.1.3.5, 9.3.3.3, and 9.3.3.2 of UNE-EN 301549:2022).
    • There are issues related to providing multiple ways of accessing content (requirement 9.2.4.5 of UNE-EN 301549:2022).
    • There are errors related to context changes triggered by user input (requirement 9.3.2.2 of UNE-EN 301549:2022).
    • Some screens have focus-related issues concerning focus order and visibility (requirements 9.2.4.7 and 9.2.4.3 of UNE-EN 301549:2022).
    • There are errors concerning the purpose of links (requirement 9.2.4.4 of UNE-EN 301549:2022).
    • There are issues related to accessibility services and user preferences in non-web software (requirement 11.7 of UNE-EN 301549:2022).
    • There are errors related to WCAG conformance requirements (requirement 9.6 of UNE-EN 301549:2022).
    • Some office documents do not fully comply with all accessibility requirements.
  • Disproportionate Burden
    • Not applicable.
  • Content Outside the Scope of Applicable Legislation
    • The website may contain office documents published before September 20, 2018, which are not used for active administrative tasks and may not fully meet all accessibility requirements.

Preparation of This Accessibility Statement

This statement was prepared on May 25, 2026.

The method used to prepare the statement was a self-assessment carried out by the organization itself.

Last review of the statement: May 25, 2026.

Enforcement Procedure

You may submit communications regarding accessibility requirements (Article 10.2.a of Royal Decree 1112/2018), for example:

  • Reporting any possible non-compliance on this website.
  • Communicating difficulties in accessing content.
  • Making any other inquiry or suggestion related to improving website accessibility.

Please indicate in the subject line that the matter concerns “Web Accessibility or Mobile Application Accessibility”. You may do so through: The Contact the Regional Administration web form. The electronic Complaints, Suggestions, Congratulations, and Information Requests form (which requires digital identification). Any of the Citizen Services channels, including the 012 telephone number.

Thank you in advance for your cooperation, as it helps improve the services we provide.

Communications will be received and processed by the Citizen Service Department.

Requests for accessible information and complaints (Article 10.2.b), as well as claims (Article 13) under Royal Decree 1112/2018, shall be processed through the “Web Accessibility Communications and Claims” procedure.

Optional Content

This website applies the requirements of UNE-EN 301549:2019, taking into account the exceptions established by Royal Decree 1112/2018.

The latest accessibility review was carried out in May 2026.

The website is optimized for the latest versions of Microsoft Edge, Firefox, Safari, Opera, and Google Chrome. The minimum recommended screen resolution is 1280 × 1024.

The website uses a responsive design, allowing optimal viewing on tablets and mobile devices. It is optimized for the latest versions of Chrome for Mobile, Firefox for Mobile, Safari Mobile, Opera Mini, and the native Android browser.

Compatibility

The website:

  • Has been designed in accordance with current accessibility standards and regulations, meeting WCAG 2.1 Level AA success criteria.
  • Is optimized for the latest versions of Chrome, Edge, Firefox, Safari, and Opera.
  • Is designed to display correctly on desktop computers, tablets, and mobile devices at any screen resolution (responsive design).
  • Has been developed using HTML5 markup and CSS3 stylesheets.

In addition, ongoing auditing and content reviews are conducted to improve interpretation and navigation throughout the website.

Compatibility and Customization

Browser Compatibility

This website is optimized for display in major web browsers such as Chrome, Firefox, Safari, and Edge.

It has been developed in accordance with international HTML5, CSS, and WAI-ARIA standards.

Responsive Display

The website is also designed to adapt optimally to the main mobile browsers, including Chrome, Firefox, Safari, Edge, and the native Android browser.

Increasing and Decreasing Text Size

If you wish to enlarge text, you can zoom in on the page using the following keyboard shortcuts:

Ctrl (or Command on Mac) + + to zoom in.

Ctrl (or Command on Mac) + - to zoom out.

Ctrl (or Command on Mac) + 0 to return to the default size.

The following table shows how to adjust page zoom through browser menus:

Browser Action
Chrome, Edge “Zoom” option
Firefox “Zoom” or “Size” option
Safari View → Zoom In / Zoom Out

 

How to increase or decrease page zoom in current browser versions.

Disabling Visual Styles

If the design or structure of a page makes navigation difficult, you can disable visual styles to access content in a simpler and more structured format.

Browser Action
Firefox View → Page Style → No Style
Safari Edit → Preferences → Advanced → Enable “Show Develop Menu” → Develop → Disable Styles

How to disable visual styles in current browser versions.

Changing Colors

One of the measures implemented on this website is ensuring sufficient contrast between background, text, and images. However, you can also modify color settings in your browser.

Browser Menu Action
Firefox Tools → Options → Content → Fonts & Colors → Colors
Internet Explorer Tools → Internet Options → Appearance → Accessibility
Opera

Menu → Page → Style → User Mode or High Contrast

 

How to change color settings in current browser versions.

Content in Other Formats

In some cases, web pages may be supplemented with content presented in other formats, such as documents, videos, animations, or similar materials.